We’ve compiled a list of our most frequently asked questions to help guide our residents through the process ahead.
Click/tap on the plus signs next to each question to expand or hide answers.
Large food-service businesses, such as grocery stores and wholesale food vendors, are required to donate edible food to food banks, soup kitchens and other food recovery organizations. Businesses are also required to keep track of their donations through records and a written agreement with an edible food collection organization.
In January 2024, this requirement will extend to a second tier of businesses, including hotels, restaurant facilities and healthcare facilities. Click here to learn more, or check out the City’s video on commercial business regulations.
Commercial customers can choose from a variety of cart options based on the volume of organic waste they generate. You can “mix and match” sizes for different waste streams (organic, recyclable and landfill/trash) to suit your business needs. This flexibility allows for efficient management of your business’s waste streams and proper compliance with SB 1383 regulations, while only paying for the size you need. To request a different container type (cart or bin) or size, contact UWS directly at (562) 334-3660 or SGCustomerService@uwscompany.com.
Commercial businesses may be eligible for a waiver exempting them from participation in the City’s organics recovery program if they meet one of the following qualifications:
- Your business has an internal organics recovery program and/or third-party service provider that meets State mandates already.
- Your property/facility lacks adequate space for the collection containers required for compliance. (A site check by a UWS Zero Waste Rep is required, along with photo documentation/proof).
- Your business generates a low volume of organic waste (based on weekly averages):
- Businesses with 2 cubic yards or more of waste must generate less than 20 gallons of organics
- Businesses with less than 2 cubic yards of waste must generate less than 10 gallons of organics
Want to apply for a waiver? Contact UWS directly at (562) 334-3660 or SGCustomerService@uwscompany.com and request an Organics Waiver Application.
You may complete and submit an application along with the appropriate documentation to UWS, and a Zero Waste Rep will schedule an onsite organic waste assessment. During this visit, UWS will:
- Assess tonnages and/or space constraints
- Take photos of the business’ organics collection space and bins
- Assist you with completing the application requirements, as needed
UWS will share the application and supporting documentation with the City for review and contact the applicant once the City has approved or denied the application.
Reducing your organic waste, including kitchen scraps, is a simple but incredibly effective way to impact your community—lowering greenhouse gas emissions and helping to create a more sustainable planet.
Play your part in organic waste reduction with these helpful tips:
- When grocery shopping, purchase mindfully to avoid wasted food. Create meal plans and shopping lists before your grocery trip so you only buy what you need.
- Store your produce at appropriate temperatures, and utilize prep and storage tools and containers to ensure its longevity.
- Whip up new recipes with your food scraps. Repurpose leftovers into sandwiches, casseroles, and more.
- Share food that would otherwise be wasted with friends or neighbors.
Learn more about organic waste reduction with these helpful resources:
You have several options for paying your Universal Waste Systems (UWS) bill:
- To pay online, visit epay.uwscompany.com.
- To pay over the phone, call (866) 410-3585.
- To pay by mail, send your payment to P.O. Box 3038, Whittier, CA 90280.
- To pay in person, visit 10120 Miller Way South Gate, CA 90280.
* Please note: The City of South Gate is no longer collecting trash service fees on your utility bill. Please coordinate with UWS if you have existing trash service but have not received a bill.
If you have bulky or e-waste items you need to dispose of, call UWS to schedule a pickup! Residential customers—including each unit in a multi-family household—can dispose of 10 bulky items and unlimited e-waste items per month. Customers will be asked to provide a list of the items when scheduling the pickup. Please note: commercial businesses are subject to a collection fee for bulky item pickups.
Bulky items can include appliances (dryers, ranges, refrigerators, washers, water heaters, dishwashers), furniture (chairs, mattresses, rugs, sofas), plumbing, electronic waste and other large items.
E-waste items can include discarded electrical or electronic devices (LCD monitors, tablets, cell phones, VCRS, laptops and computers).
Properties that leave bulky items in the public right-of-way are subject to a citation ranging from $100 to $500 per violation, so remember to call for pickup instead!
Contact UWS Customer Service at (562) 334-3660 to schedule pickups and for more information.
Organic waste is any material that is compostable and comes from either a plant or an animal. Compostable waste is organic material that can be broken into carbon dioxide, methane, or simple organic molecules.
- Yard waste
- Grass clippings
- Weeds, leaves
- Prunings
- Flowers
- Wood scraps/chips (small pieces only)
- Fruit
- Bread
- Fish
- Meat and meat bones
- Vegetables
- Dairy
- Food-soiled napkins
- Compostable bags
- Pet waste
- Palm fronds
- Plastics*
- Glass
- Metal
- Treated lumber
*You may use a plastic bag to collect kitchen waste, but other plastics (such as loose bags) should not be included in organic waste.
As part of California’s efforts to combat climate change, the State requires organics waste collection to divert food waste and organic materials from entering landfills. When organic materials such as food scraps, yard trimmings, and paper decompose anaerobically (without oxygen) in a landfill, they produce methane, which is one of the most potent climate pollutants in the atmosphere and a major contributor to climate change.
Senate Bill 1383 (SB 1383) also requires cities and counties to procure annually a quantity of recovered organic waste products (such as soil amendments) to meet their annual procurement target. Per CalRecycle, these procurement requirements will strengthen California’s green, self-sustaining economy. Demand for these products will drive infrastructure investment and create new green collar jobs in the state.
Recovered organic waste products can:
- Benefit local communities and spaces
- Improve soil and air quality
- Support local environmental initiatives, such as Climate Action Plans
CalRecycle assigns an annual procurement target to each jurisdiction based on its population. Jurisdictions can fulfill their target by procuring any combination of the following recovered organic waste products:
- Compost
- Mulch
- Renewable Energy (Transportation Fuel, Heat, and Electricity) from Anaerobic Digestion and Electricity from Biomass Conversion
Each jurisdiction has the flexibility to choose what mix of recovered organic waste products it wants to procure, and may choose to either use or donate these products to meet its procurement target, depending on its local needs.
Universal Waste Systems has an agreement with Rialto Bio Energy Facility. Their facility converts organic food waste and yard waste collected into Compressed Natural Gas (CNG), which in turn fuels Universal’s vehicle fleet.
Recovered surplus edible food is donated to food banks, homeless shelters, and other organizations for those who are food insecure. As of 2022, food service businesses must donate surplus edible food to food recovery organizations. This helps feed the almost 1 in 4 Californians without enough to eat. California has a 2025 goal to redirect 20% of surplus edible food (currently being thrown away) to people in need.
Yes, everyone is required to participate and properly sort discarded materials into the correct bins or receptacles provided. If you choose not to participate, you may receive contamination charges from UWS. Additionally, by January 2024 the state has mandated that the City enforce organics recovery efforts among residents and businesses.